Move support channels to a separate page and update

Removing freenode due to takeover, etc.

docs/Introduction.rst

@@ -60,23 +60,6 @@ used by the DFHack console.
   background managing or changing some aspect of the game if you `enable` them.
 
 
-.. _troubleshooting:
-.. _support:
-
-Troubleshooting
-===============
-Don't panic!  Even if you need this section, it'll be OK :)
-
-If something goes wrong, check the log files in DF's folder
-(``stderr.log`` and ``stdout.log``). Looking at these might help you -
-or someone else - solve the problem.  Take screenshots of any weird
-error messages, and take notes on what you did to cause them.
-
-If  the search function in this documentation isn't enough and
-:wiki:`the DF Wiki <>` hasn't helped, try asking in:
-
-- the `#dfhack IRC channel on freenode <https://webchat.freenode.net/?channels=dfhack>`_
-- the `Bay12 DFHack thread <https://dfhack.org/bay12>`_
-- the `/r/dwarffortress <https://dwarffortress.reddit.com>`_ questions thread
-- the thread for the mod or Starter Pack you're using (if any)
-
+Getting help
+============
+There are several support channels available - see `support` for details.

docs/Support.rst

@@ -0,0 +1,28 @@
+.. _support:
+
+===============
+Getting Support
+===============
+
+DFHack has several ways to get help online, including:
+
+- The `DFHack Discord server <https://dfhack.org/discord>`__
+- The ``#dfhack`` IRC channel on `Libera <https://libera.chat/>`__
+- The `DFHack thread on the Bay 12 Forum <https://dfhack.org/bay12>`__
+
+Some additional, but less DFHack-specific, places where questions may be answered include:
+
+- The `/r/dwarffortress <https://dwarffortress.reddit.com>`_ questions thread on Reddit
+- If you are using a starter pack, the relevant thread on the `Bay 12 Forum <http://www.bay12forums.com/smf/index.php?board=2.0>`__ -
+  see the :wiki:`DF Wiki <Utility:Lazy_Newb_Pack>` for a list of these threads
+
+When reaching out to any support channels regarding problems with DFHack, please
+remember to provide enough details for others to identify the issue. For
+instance, specific error messages (copied text or screenshots) are helpful, as
+well as any steps you can follow to reproduce the problem. Sometimes, log output
+from ``stderr.log`` in the DF folder can point to the cause of issues as well.
+
+Some common questions may also be answered in documentation, including:
+
+- This documentation (`online here <https://dfhack.readthedocs.io>`__; search functionality available `here <search>`)
+- :wiki:`The DF wiki <>`

index.rst

@@ -28,6 +28,7 @@ User Manual
 
    /docs/Introduction
    /docs/Installing
+   /docs/Support
    /docs/Core
    /docs/Plugins
    /docs/Scripts